FAQ & Site Info

At CYFASHION, we are committed to delivering your orders quickly and securely. Order Processing: All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. We verify each order for accuracy and payment before shipping. Estimated Delivery Time: United States: 6–13 business days International: 10–20 business days Delivery times may vary depending on the destination, customs clearance, and carrier performance. Shipping Methods: Orders are shipped via reliable carriers. A tracking number will be provided via email once your order has been shipped. Customers can use the tracking number to monitor the shipment online. Important Notes: Delivery dates are estimates and not guaranteed. CYFASHION is not responsible for delays caused by customs, carriers, or events beyond our control. Customers are responsible for providing accurate shipping information at checkout. Please ensure someone is available to receive the package to avoid missed deliveries. Risk of Loss: Risk of loss and ownership of the products passes to the customer upon delivery to the carrier. Contact for Shipping Questions: Email: [email protected] Phone: +86 1885993387 Response Time: Within 24 hours on business days

We want you to be completely satisfied with your purchase. If you are not satisfied, our return policy provides a clear and fair process. Return Window: Returns are accepted within 30 days of delivery. The return period begins on the date the package is delivered. Eligibility: Items must be unused, unworn, and in their original packaging. Items must include all original tags, accessories, and documentation. Returns not meeting these conditions may be rejected. Return Process: Contact us at [email protected] to request a return. Provide your order number, reason for return, and photos if applicable. Follow the return instructions we provide, including the correct shipping address. Ship the items using a trackable shipping method. Refunds: Once we receive and inspect the returned items, we will notify you regarding approval or rejection of the refund. Approved refunds will be processed to the original payment method within 5–10 business days. Refunds do not include original shipping charges unless the return is due to our error. Shipping Costs for Returns: If the return is due to our error (wrong item or defective product), CYFASHION will cover return shipping. If the return is due to customer preference (wrong size, change of mind), the customer is responsible for return shipping. Exchanges: Currently, we only process refunds. For exchanges, please return the original item and place a new order. Contact for Returns: Email: [email protected] Phone: +86 1885993387 Response Time: Within 24 hours on business days

Refunds are processed after we receive and inspect the returned item.

Yes, we ship worldwide! Shipping fees and delivery times vary based on your location. During checkout, you can view the estimated shipping cost and timeframe for your country.

Yes! Stay updated with Yes T-Shirt’s latest deals and promotions: Subscribe to our newsletter. Follow us on Instagram, Facebook, and Twitter for exclusive offers. Regularly check our website for ongoing sales.

Yes, we provide discounts for wholesale orders, including team or group purchases. If you’re interested in ordering a large quantity of T-shirts, please contact us at [email protected] for a customized quote and more information.

Yes, you can get a refund if you meet all the conditions of this issue. For further details, please review our Refund and Return Policy or contact our support team for assistance.

Yes! Once your order is shipped, you’ll receive a tracking number via email. Use this to monitor your package’s status and estimated delivery date.

To keep your T-shirt looking great, we recommend washing it inside out in cold water and using a gentle cycle. Avoid bleach, and tumble dry on low heat or hang dry. Do not iron directly on printed designs.

Absolutely! we are allows customization options such as adding logos, slogans, or unique designs. Our team will work with you to ensure your vision becomes a reality for your bulk order.

Yes,we accepts a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed through encrypted systems to ensure your information is safe.

Browse our collections and select the hoodie or sweatshirt you love. Choose your desired size, color, and any other options. Add the item to your cart. Proceed to checkout by clicking the cart icon. Enter your shipping and payment information. Review your order and submit it. Once your order is placed, you’ll receive a confirmation email with your order details and tracking information once it ship

Your orders can be canceled within 12 hours. After this time, so sorry, We cannot guarantee changes, as the order may already be in processing. Please contact our support team immediately for assistance.

Orders are delivered within 6-13 business days in the United States and 10-20 business days internationally.